“Great content… Great facilitator.  I really enjoyed the humour and wit used in the presentation…” Jordy Weidig, Queensland Health

Bill Cropper has delivered several presentations for the Qld Public Sector QPS Leadership Lounge in Brisbane.  Find out more about the Lounge or review Bill's sessions and KeyNote Papers here

	Emotional Intelligence at Work – looks at why emotions matter for good work and how they affect worklife areas like motivation, performance, change, respect and relationships
	Leading with Emotional Intelligence – highlights 7 Practices of Emotionally Intelligent Leaders (see attached hand-out) and tools leaders can use to translate theory into practical leadership behaviours and applications
	Connective Leadership – looks at how connectivity, the ability to read and resonate with others, is a basic precondition for everything else leaders do and why empathy is not an optional extra for good leadership
	Constructive Conversations at Work – walks through 7 principles for more constructive conversations and ways to raise your conversational calibre
	Handling Toxic Emotions at Work – explores hidden costs of toxic emotions at work and how to manage and deal with them better in yourself and others
	Dealing with Difficult Discussions – looks at dynamics behind difficult discussions, how to start and structure one and tips to defuse difficult moments
	Managing Stress at Work – looks at the debilitating effects of stress at work, what contributes to it and what you can do to counter its toxic ill-effects
	Compassionate Leadership – explores the role compassion can play in a practical leadership context and how to cultivate it
	Revitalising your Work Culture – touches on the key dimensions essential to creating a healthy culture and strategies for creating it
	Teambuilding Tricks and Traps – unpacks what teambuilding is all about, some of the traps, and tricks to make it more effective
	5 Foundations of Effective Teams – looks at key team success and failure factors and the 5 foundations for creating effective teams.
	The Emotionally Intelligent Team – Explores critical dimensions for developing collective EI that may be the defining factor for good teams
	Being a Coaching Leader – explores what a coaching leader looks like and how to integrate more of a coaching approach into your leadership mix
	Putting People at the Centre of Change – focuses on the personal side of change and what leaders can do to prepare people for it and gain commitment
	Preparing Yourself for Change – dissects dynamics of personal change and how to engage with it to pave the way for smoother change transitions
	Leading Change – covers perennial principles for successful change, the role change leaders play and key steps in leading people through it
	Challenging Change Resistance – concentrates on the anatomy of change resistance and strategies for engaging with and managing it proactively

	Action-based: Bill doesn’t just ‘talk theory’ – he gives people tips, tools and skills to try back-at-work.
	Real-life examples: Bill draws on cases and vignettes that bring the topic to life
	No ‘Rah–Rah’: Bill’s genuine and down-to-earth, no motivational manipulation or gimmicks
	Thought-provoking: Sometimes controversial. Bill confronts current thinking and rigidities in a gently challenging way
	Solid conceptual foundation: based on current research and thinking
	Connective: Bill talks seem to resonate naturally and easily with many people
	Interactive and engaging – not just a sit-there session. Bill gets people taking and interacting
	Informative: supported by topical fact-files and optional takeaway mini-toolkits