“Great content… Great facilitator.  I really enjoyed the humour and wit used in the presentation…” Jordy Weidig, Queensland Health

Event Notice: Bill Cropper will facilitate a 3-hr forum on "Leading Culture Change: Facts & Fantasy" at the April 2010 QPS Leadership Lounge in Brisbane. Read more here

	Emotional Intelligence at Work – looks at why emotions matter for good work and how they affect worklife areas like motivation, performance, change, respect and relationships
	Leading with Emotional Intelligence – highlights 7 Practices of Emotionally Intelligent Leaders (see attached hand-out) and tools leaders can use to translate theory into practical leadership behaviours and applications
	Connective Leadership – looks at how connectivity, the ability to read and resonate with others, is a basic precondition for everything else leaders do and why empathy is not an optional extra for good leadership
	Constructive Conversations at Work – walks through 7 principles for more constructive conversations and ways to raise your conversational calibre
	Handling Toxic Emotions at Work – explores hidden costs of toxic emotions at work and how to manage and deal with them better in yourself and others
	Dealing with Difficult Discussions – looks at dynamics behind difficult discussions, how to start and structure one and tips to defuse difficult moments
	Managing Stress at Work – looks at the debilitating effects of stress at work, what contributes to it and what you can do to counter its toxic ill-effects
	Compassionate Leadership – explores the role compassion can play in a practical leadership context and how to cultivate it
	Revitalising your Work Culture – touches on the key dimensions essential to creating a healthy culture and strategies for creating it
	Teambuilding Tricks and Traps – unpacks what teambuilding is all about, some of the traps, and tricks to make it more effective
	5 Foundations of Effective Teams – looks at key team success and failure factors and the 5 foundations for creating effective teams.
	The Emotionally Intelligent Team – Explores critical dimensions for developing collective EI that may be the defining factor for good teams
	Being a Coaching Leader – explores what a coaching leader looks like and how to integrate more of a coaching approach into your leadership mix
	Putting People at the Centre of Change – focuses on the personal side of change and what leaders can do to prepare people for it and gain commitment
	Preparing Yourself for Change – dissects dynamics of personal change and how to engage with it to pave the way for smoother change transitions
	Leading Change – covers perennial principles for successful change, the role change leaders play and key steps in leading people through it
	Challenging Change Resistance – concentrates on the anatomy of change resistance and strategies for engaging with and managing it proactively

	Action-based: Bill doesn’t just ‘talk theory’ – he gives people tips, tools and skills to try back-at-work.
	Real-life examples: Bill draws on cases and vignettes that bring the topic to life
	No ‘Rah–Rah’: Bill’s genuine and down-to-earth, no motivational manipulation or gimmicks
	Thought-provoking: Sometimes controversial. Bill confronts current thinking and rigidities in a gently challenging way
	Solid conceptual foundation: based on current research and thinking
	Connective: Bill talks seem to resonate naturally and easily with many people
	Interactive and engaging – not just a sit-there session. Bill gets people taking and interacting
	Informative: supported by topical fact-files and optional takeaway mini-toolkits