“A worthwhile course applicable to any profession. Content excellent and applicable to my work and the guidebook was very detailed, easy to follow and a good reference for the future. The facilitator was excellent – very friendly, with a great sense of humour which made the course even more interesting.” Mary Cataldo, Disability Services Queensland

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“EI at Work started me on my journey to becoming more emotionally intelligent. It reminded me to look at how my behaviour also impacts on others in difficult situations, not just how their behaviour impacts on me” Liz Good, Queensland Health

Testimonial for Dealing with Difficult Discussions

“The workshop was full of gems... A great opportunity to have a good hard look at yourself and the way you deal with other people and explore tools to improve that. I really enjoyed Bill’s approach and the relaxed way in which he worked with our team. It was a fantastic opportunity for our team in many respects. Thank you for a great day.” Kelly Duffy, Disability Services Queensland

Testimonial for Dealing with Difficult Discussions

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EI at Work: Working with Emotional Intelligence

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EI at Work -- What this Program is about...

Emotions may seem minor from a strictly rational business viewpoint, yet they have a real impact in terms of getting work done well, relating well to customers, colleagues, bosses, and creating a positive and productive work climate.  Whether we’re aware of them or not, feelings are pivotal for high-energy teams, constructive work relationships and ‘can-do’ cultures. They profoundly influence how we behave, how we cope with change, how well we manage workload pressures and how motivated, satisfied and effective we are at work.

The cost of a lack of emotional intelligence is huge in terms of staff turnover, low work output, stress, mistakes and low morale – but they often go unnoticed. We all know when people feel down emotionally, concentration is difficult, the tendency to make mistakes increases, tempers are stretched and work is likely to be less productive than when we feel good and at our best.

Emotional Intelligence has a lot to do with raising levels of achievement, motivation, goal-focus, optimism, joy, purpose and performance and creating positive, productive work climates... And it's about decreasing dysfunctional behaviour and performance drawbacks like anger, apathy, aggression, anxiety, cynicism, contempt, sullen silence and withdrawal that set off set off negative emotional chain-reactions and spawn toxic work climates.

EI at Work: Working with Emotional Intelligence is a 1-day, interactive seminar for the people leaders depend on most – their STAFF!   It provides down-to-earth insights into how to apply personal EI practices to boost performance and bring out the best in yourself and others – whether at work or at home.  [Leaders and managers should attend our well-regarded 2-day leadership forum: 'Personal Mastery: Leading with Emotional Intelligence'.]

8 Download the program Brochure for more information and a course outline PDF   Word

  Note... EI at Work can be tailored to suit particular organisation or team learning priorities, integrated as part of a more comprehensive workplace improvement program and can be extended to a more in-depth 2-day program or a series of part-day sessions.  Contact us to discuss your team or organisation learning needs...

 
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2011 Schedule of Public Programs

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Click on the date to Register

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Click on the town name for a full list of programs currently being offered in the region.

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Course numbers are limited to optimise outcomes for participants - early registration recommended.

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Fee discounts offered for early registration, group registrations, NFP and schools.  Refer Registration page, program Brochure or contact us for current offers in your region.

Location

Dates Venue

Brisbane

 

Oct 27

Watermark Hotel Brisbane, Spring Hill

Toowoomba

Oct 10

Grammar View Motel

Rockhampton

Nov 24 Travelodge

Mackay

   
Townsville Nov 10

Shoredrive Motel, The Strand

Cairns   Rydges Tradewinds Cairns

Other Locations

Expressions of Interest and In-House enquiries welcome

Please Note:

 

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Dates are valid at the time of publication but subject to change.  We'll do our best to keep this page up-to-date, but suggest you contact us to confirm dates prior to registration.

 

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Venues listed are a guide only and subject to change - to be confirmed on registration.

 

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Timing, unless otherwise advised, is 8.30 am to 4.45pm each day. Catering provided.

 

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Fees due on registration - Tax Invoice provided and payment to be completed within 14 days if invoice and no less than 10 days prior to the event. Fees are transferable but non-refundable - conditions apply.  Please check our full terms and conditions prior to registration.

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