"...Powerful, compelling, easy to participate and it influenced me in ways I never thought possible" Dennis Wyatt, Manager, Townsville Health Service... "“Very enjoyable and thought provoking…  It made me realise that quality conversation is an art to be practised and learned over time.” Linda Brown DLGPSR..."Interesting, insightful and challenging in a very positive way... The Guidebook has become my 'bible'" Hellen Lund, Manager, Toowoomba Health Service

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Thoroughly enjoyable – I got some great insights into my own communication styles, ideas on how to improve and some very useful tools I found I could utilize immediately…” Suzanne Doherty, Dept of Communities

Participant Testimonial

“I thoroughly enjoyed the clinic.  Thanks for providing a non-threatening environment... I’ve gained tools and more importantly the confidence to initiate and handle conversations in complicated situations. Your facilitation style is excellent – well done!” Anne-Marie Chapman, Wide Bay Institute of TAFE

Participant Testimonial

"Thanks for a great couple of days! I went back to work and recommended it to my colleagues. I gained valuable practical skills that I can now apply in my work and personal life." Aaron Wray Queensland Health

Participant Testimonial

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Leading through Conversations: Constructive Conversations -- What this Program is about...

Conversations are quite simply too important for leaders to ignore. The calibre of conversations you have is a telling indicator of team culture, leadership climate and change success and a key element for the effective functioning of any team. Ultimately, it’s conversations that determine the performance culture of your workplace.

As a leader, you’re the role model for the way conversations happen in your place. When you dig down into what leaders do day-in and day-out, they spend a lot of time having conversations. Through conversations, we connect with others, inspire, influence, empathise, energise, organise and motivate. They’re the major forum where we learn together, solve problems, talk over issues, influence others, make decisions, build relationships and take action.

In fact, when you stop to think about how much gets done through conversation, it’s really a core business activity!

Knowing when and how to use different conversational tools is a vital but neglected element for personal mastery, inspirational leadership and business success – no matter what kind of leadership position you're in!

This unique program offers an exceptional opportunity to  practise a set of simple, effective and easy-to-learn conversational tools that will extend your conversational capabilities, strengthen your leadership skills and help you to manage your interactions in a more mindful, effective and productive manner.

Leading through Conversations is a 2-day practical skills clinic that explores 7 essential Principles for more Constructive Conversation to help you:
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See what's going on in the discussions you have now and what you can do to get more out of them

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Raise the level of frank, open interchange of views between people and create more collaborative conversational climates

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Make your meetings and other conversational interactions more persuasive, perceptive and meaningful

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Move from unproductive debate and adversarialism to more constructive conversation

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Challenge others’ views in ways that don’t raise defensiveness and do result in creative synergy and shared meaning

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Practise not only putting your position clearly but inquiring about other’s viewpoints

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Enhance your relationships and strengthen your ability to lead more effectively through skilfull discussion

8 Download the full program Brochure here for more information and a course outline.   PDF   Word

8 Read more in our conversation FactFiles, starting with FactFile-1: Constructive Conversations and FactFile-5: The Business of Conversations

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2011 Schedule of Public Programs

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Click on the date to Register

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Click on the town name for a full list of programs currently being offered in the region.

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Course numbers are limited to optimise outcomes for participants - early registration recommended.

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Fee discounts offered for early registration, group registrations, NFP and schools.  Refer Registration page, program Brochure or contact us for current offers in your region.

 

Location

Dates Venue

Brisbane

Nov 7-8

Watermark Hotel Brisbane, Spring Hill

Toowoomba

 

Grammar View Motor Inn

Mackay

  Souths Leagues Club

Rockhampton

  CentrePoint Motor Inn

Townsville

  Shoredrive Motel, The Strand

Cairns

  Rydges Esplanade Hotel

Other Locations

Expressions of Interest and In-House enquiries welcome

Please Note:

 

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Dates are valid at the time of publication but subject to change.  We'll do our best to keep this page up-to-date, but suggest you contact us to confirm dates prior to registration.

 

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Venues listed are a guide only and subject to change - to be confirmed on registration.

 

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Timing, unless otherwise advised, is 8.30 am to 4.45pm each day. Catering provided.

 

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Fees due on registration - Tax Invoice provided and payment to be completed within 14 days if invoice and no less than 10 days prior to the event. Fees are transferable but non-refundable - conditions apply.  Please check our full terms and conditions prior to registration.

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