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Thoroughly enjoyable – I got some great
insights into my own communication styles, ideas on how to improve and some
very useful tools I found I could utilize immediately…”
Suzanne
Doherty, Dept of Communities |
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“I thoroughly enjoyed the clinic. Thanks for
providing a non-threatening environment... I’ve gained tools and more
importantly the confidence to initiate and handle conversations in
complicated situations. Your facilitation style is excellent – well done!”
Anne-Marie Chapman, Wide Bay Institute of
TAFE |
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"Thanks for a great couple of days! I
went back to work and recommended it to my colleagues. I gained valuable
practical skills that I can now apply in my work and personal life."
Aaron Wray
Queensland Health |
What People Say...
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Leading through Conversations: Constructive
Conversations -- What this Program is about...
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Conversations are quite simply too important for leaders
to ignore. The calibre of conversations you have is a telling indicator
of team culture, leadership climate and change success and a key element
for the effective functioning of any team. Ultimately, it’s
conversations that determine the performance culture of your workplace.
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As a leader, you’re the role model for the way
conversations happen in your place. When you dig down into what leaders
do day-in and day-out, they spend a lot of time having conversations.
Through conversations, we connect with others, inspire, influence,
empathise, energise, organise and motivate. They’re the major forum
where we learn together, solve problems, talk over issues, influence
others, make decisions, build relationships and take action.
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In fact, when you stop to think about how much gets done
through conversation, it’s really a core business activity!
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Knowing when and how to use different conversational
tools is a vital but neglected element for personal mastery,
inspirational leadership and business success – no matter what kind of
leadership position you're in!
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This unique program offers an exceptional opportunity to
practise a set of simple, effective and easy-to-learn conversational
tools that will extend your conversational capabilities, strengthen your
leadership skills and help you to manage your interactions in a more
mindful, effective and productive manner.
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Leading through Conversations is a 2-day practical skills clinic
that explores 7 essential Principles for more Constructive
Conversation to help you:
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See
what's going on in the discussions you have now and what you can do to
get more out of them |
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Raise the level of frank, open interchange of views
between people and create more collaborative conversational climates |
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Make your meetings and other conversational interactions
more persuasive, perceptive and meaningful |
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Move from unproductive debate and adversarialism to more
constructive conversation |
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Challenge others’ views in ways that don’t raise
defensiveness and do result in creative synergy and shared meaning |
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Practise not only
putting your position clearly but inquiring about other’s viewpoints |
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Enhance your relationships and strengthen your ability to lead
more effectively through skilfull discussion |
8
Download the
full program
Brochure
here
for more information and a course
outline.
PDF
Word
8
Read more
in our conversation FactFiles,
starting with
FactFile-1:
Constructive Conversations and
FactFile-5:
The Business of Conversations
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2011 Schedule of
Public Programs
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Click on the date
to Register |
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Click on the town
name for a full list of
programs currently being
offered in the region. |
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Course numbers are limited to
optimise outcomes for participants - early registration
recommended. |
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Fee discounts offered for early
registration, group registrations, NFP and schools. Refer
Registration page, program Brochure or
contact us for current
offers in your region.
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Please Note:
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Dates are valid at the time of publication but
subject to change. We'll do our best to keep this page
up-to-date, but suggest you
contact us
to confirm dates prior to registration. |
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Venues listed are a guide only and subject to change
- to be confirmed on registration. |
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Timing, unless otherwise advised, is 8.30 am to
4.45pm each day. Catering provided. |
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Fees due on registration - Tax Invoice provided and
payment to be completed within 14 days if invoice and no less
than 10 days prior to the event. Fees are transferable but
non-refundable - conditions apply. Please check our
full
terms and conditions
prior to registration. |
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