Compassionate Leadership
	Leading through Teams

	Fundamental Facilitation
	Leading Culture Change

	Personal Mastery: Leading with Emotional Intelligence
	Dealing with Difficult Discussions
	Leading through Conversations
	EI at Work: Working with Emotional Intelligence - 1-day Staff seminar

	Learning to Lead: Laying Foundations for Leadership
	The Coaching Leaders' Clinic: Learning to be a Coaching Leader
	Learning to Lead Change

	The EI Leader - a 1-day fast-track clinic
	EI at School: Teaching with Emotional Intelligence
	Handling Toxic Emotions at Work

	Challenging Change Resistance
	Preparing People for Change
	Leading Learning Schools
	Working Better Together: Building Team Culture

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2-day Clinic for Leaders... What sets successful leaders apart from the rest is their personal mastery and level of emotional intelligence.   More leaders now connect successful outcomes with their ability to tune into themselves and be more mindful of the impact their feelings and behaviour have on the people around them. EI is at the heart of great teamwork and good work relationships. It’s one of the big differentials between effective and ineffective teams. This 2-day clinic offers useful insights into how to apply 7 EI practices to boost your leadership performance, create more connective and constructive team relationships and bring out the best in others. EI is no longer an optional extra – it’s a critical competency for capable leaders.

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1-day Seminar for STAFF... Emotional Intelligence has a lot to do with raising levels of achievement, motivation, goal-focus, optimism, joy, purpose and performance, and creating positive, productive work climates. This 1-day companion to our popular Leading with EI program is for the people leaders depend on most – your staff! It looks at key areas of worklife from an EI perspective – like working in teams, dealing with customers, handling change, relationships, respect and attitudes to work .

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Having challenging, confronting or contentious conversations is something every leader has to handle. Difficult discussions cause so much conflict and stress in workplaces, it's a wonder we don't work on getting better at them? Poorly handled or avoided, they detract from performance and erode work relationships. Trust evaporates, misunderstandings multiply and productivity plummets. This 2-day conversational coaching clinic equips you with a robust set of tools to navigate your way through those troublesome moments. Practise a more methodical, controlled and step-by-step approach to take the heat out of those close conversational encounters and get more constructive outcomes from them.

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Leadership is really a string of conversations and the calibre of conversations people engage in is a critical factor in creating vibrant and effective-functioning teams. In fact, conversations are really a core business activity! They ultimately determine the performance culture of your workplace. They’re the medium through which we build better team and work relationships, create rapport, connect with others, inspire, influence, energise, make decisions and move people to action.  Leading through Conversations is an update to our foundation Conversational Coaching Clinic that, over 2-days, explores 7 key Principles  for more powerful, penetrating and constructive conversations and provide positive foundations to move from destructive debate and adversarialism towards more skillful discussion and dialogue.

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Coaching is a much more effective and emotionally intelligent style for leaders who want to build the capacity of others and boost bottom-line business results. This 2-day practice-intensive clinic shows how to take a coaching approach to performance improvement, with easy-to-apply tools that will give you the know-how and confidence to make this critical leadership transition.

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The underlying key role of a leader is to produce change.  No matter what specific field or job title, managers everywhere need to be more change-adept – in short, to be capable change leaders. Learning to Lead Change is a down-to-earth, nuts-and-bolts program for current and emerging leaders that equips you with tools to lead others through change with more poise and confidence and help make those changes work better – whether big or small.  Offered publicly as as a  2-day event, the program gives you a good grounding in practical concepts and frameworks to effectively initiate, design, plan, lead and monitor change and the critical practice areas and steps you need to know about.

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New Addition 2009.. One of the biggest worries for most change leaders is “What do we do with the resistors?” Sometimes, this almost eclipses their ability to focus constructively on the change itself. The purpose of this 1-day clinic for change leaders is to help people understand the anatomy of resistance and explore some proactive strategies for managing it..

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New Addition 2009.. The first step in any well-run change program is preparing people for it.  This 1-day clinic shows leaders how to help people come to terms with change, to engage with it more constructively and increase levels of 'change-ability' within teams.  

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Good leaders aren’t born knowing how to lead – they learn how. Clever organisations realise that looking after their emerging leaders is an essential investment in the future.  Learning to Lead: Laying Foundations for Leadership is a 2-day coaching clinic that aims to give new and emerging leaders practical understanding of the new roles contemporary leaders play , how to apply Senge’s 5 Learning Disciplines to build and sustain dynamic and productive team cultures and a series of fundamental problem-solving, team-building, facilitation and communication tools for successful learning leadership.

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Facilitation is fundamental to effective group functioning.  Group working can be really effective but the truth is many teams tend to flounder if left entirely to their own devices. All groups work better together when they have a facilitator with the right tools and techniques to guide them.  Fundamental Facilitation: Getting great results through good group process will help you master most of the aspects that really matter for good group facilitation.  This 2-day practise-intensive clinic is packed with up-to-date facilitation models, tools and techniques you can apply in a wide range of different group-working situations.

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Building better teams is the major mission of most leaders.  Working Better Together can cover many different things and our in-house clinics cover a variety of themes and topics tailored to particular organisation contexts. This 2-day public program: Working Better Together: Building Team Culture explores ways leaders can use the 5 foundations of effective teams to address various team issues, concerns and difficulties that inevitably arise, with loads of practical team-building tips and tools and a comprehensive resource-kit leaders can use to help improve team culture and performance.

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Whether forming a new team or renewing an existing one, this 2-day forum explores key steps and tools leaders need to revitalise how your group works together, build commitment to common goals and challenges, and make the crucial transition to teams that are high-performing, broadly skilled and more self-managing.

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Most leaders are still conditioned to put business before benevolence - to lead with their heads, not their hearts. Compassionate, connective leaders inspire, energise and motivate.  Compassionate Leadership: “Making space for compassion in leadership, life and work” is an advanced emotional intelligence program that introduces deep self-reflection and self-awareness techniques to help you to mindfully cultivate empathy, compassion and connectivity in your leadership life and resonate with others around you.  They’re critical emotional and intellectual faculties for creating vibrant and expansive teams and may be the most telling factor in relieving leadership stress, maintaining emotional balance, building resilience and combating the effects of toxic emotions and volatility in yourself and others.

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The cost of toxic emotions at work is often invisible but they’re like toxic time bombs. Not only do they foster resentments, resignations and absenteeism, toxic emotions poison our sense of purpose, rob us of resilience and disrupt our focus and flow at work. They leave us stressed, emotionally exhausted or plain frustrated, and they pose a serious health threat - just as if they were real, physical bio-hazards. Even if some level of toxicity is an unavoidable fact of workplace life, those who want to stay healthy need to learn how to handle it better – and contain outbreaks in the first place. And this seminar will show you how… Handling Toxic Emotions at Work is a 1-day interactive seminar on stress-survival skills in hazardous work cultures. It's an extension to our 2-day Dealing with Difficult Discussions clinic (though that is not a pre-requisite).

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1-day Fast-Track Clinic for Leaders... Emotional Intelligence has a lot to do with raising levels of achievement, motivation, goal-focus, optimism, joy, purpose and performance, and creating positive, productive work climates. This 1-day companion to our popular Leading with EI program is for the people leaders depend on most – your staff! It looks at key areas of worklife from an EI perspective – like working in teams, dealing with customers, handling change, relationships, respect and attitudes to work .

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Nowhere is the notion of emotional intelligence (EI) more crucial than in schools. Most teachers would agree that students learn best when they feel good about themselves, feel good about being in the classroom and feel they get along well with others.  While there's much to be said for the good old 3 R’s, the 3 A’s - Anger, Anxiety and Apathy - need fixing first before people can learn. This 1-day clinic explores the links between EI and learning and equips you with knowledge, tools and learning strategies to apply EI in the classroom context .

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In Schools that Learn, Peter Senge says that while all schools are in the business of learning, few are really learning-centred. With growing support for schools to adopt the processes, principles and leadership practices of learning organisations, this 'must-do' 2-day forum will benefit school practitioners with practical insights into ways to apply the tools and practices of Senge's 5 Learning Disciplines at individual and classroom levels as well as the broader school-management context.