“Bill’s courses are very worthwhile. Clearly structured and practical with an easy delivery style and sense of humour” Jenny Swadling Charleville School of Distance Education

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The Loose Change Leadership Sessions

 

 

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6 Powerful & Practical 3-hour Fast-Track Sessions for busy Leaders...

Loose Change Sessions are run in two time-slots – morning and afternoon. Sessions are mixed and scheduling will, where possible, offer particular topics at different times on different days.

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Two Sessions each day: AM from 9.00-12.00... PM from 1.30-4.30

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Only $175 GST inc per person per Session

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Please plan arrival 15-20 mins prior for registration

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Morning or afternoon tea provided

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CBD venue advised on confirmation of registration

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Take away selected tools and excerpts from our learning Guides and a free FactFile

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Option to purchase a self-coaching Guidebook

There are currently 6 Session Topics to choose from. These title links lead you to Session outlines below or download the Loose Change Flyer for your Region opposite.

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Handling Hijacks – dealing with disruptive emotions

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Cultivating Connectivity – being a more connective leader

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Restoring Respect – building more respectful workplaces

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Tackling Tough Talks – raising difficult issues confidently

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Confronting Change – preparing people for change

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Recreating Culture – strategies for leading culture change

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The Loose Change Leadership Sessions...

1. Handling HIJACKS …managing moods and dealing with disruptive emotions

An emotional hijack is when feelings run hot and run away with us. Whether it’s us or others, learning how to deal with disruptive emotions is critical for leaders at all levels. Toxic workplaces are the by-product of people who can’t handle their hijacks. Unchecked, patterns of blame, hostility, criticism, negativity or apathy kill-off trust, ruin relationships, cripple work cultures and corrode connectivity.

This Loose Change Session looks at emotionally intelligent ways to handle hijacks, manage moods and cope with caustic characters and toxic workmates. Topics we touch on include:

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The costs of toxic emotions at work

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Emotional Hijacks & Amygdala attacks

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The anatomy of an Emotional Hijack

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Emotions mapping & the EI triangle

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Coping with caustic characters

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Dealing with disruptive emotions

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Emotional control: managing moods

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Emotional balancing and well-being

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2. Cultivating CONNECTIVITY …building emotional capital for inspired performance

Connectivity is a basic precondition for anything leaders do. Without it, we can’t influence, inspire, motivate or mobilize. Staff keep an emotional bank account on leaders: debits are disconnection, credits are connections that promote positive relations and productive performance. If you want committed action and top performance, you just have to connect with people first.

This Loose Change Session explores what connectivity is, its motivational and emotional links and crucial leadership lessons and practices to create more connection. Topics we touch on include:

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Why connectivity counts for leaders

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Reading and resonating with others

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Connectivity - empathy in action

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The damage disconnection does

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Skills package of connective leaders

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Connecting with feelings affectively

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Managing for even-mindfulness

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Cultivating connective practices

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3. Restoring RESPECT …strategies for building more respectful workplaces

Rumblings about respect reverberate repeatedly around workplaces. Along with trust, it’s one of the twin currencies of leadership. Most teams name ‘respect’ among their top 10 values and lack of it as a major bugbear. It’s critical for constructive relationships and great teamwork. Its absence raises ire and turns teams toxic.

This Loose Change Session looks at what respect is, dynamics of disrespect and positive steps you can take to restore more respectful team cultures. Topics we touch on include:

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Unwrapping respect – what is it really?

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Root causes & dynamics of disrespect

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Ramifications & signals of disrespect

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Dealing with disrespect – respectfully

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Disrespect & defensive emotions

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Conversations – conduits for respect

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Respect-building actions and tips

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R-E-S-P-E-C-T – the 7 practices

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4. Tackling TOUGH TALKS …how to raise tough topics and give hard feedback

Many leaders are reluctant to tackle tough talks. Giving hard feedback to people whose reaction is likely to be volatile is no walk-in-the-park and starting is the most stressful part. What we say to start pretty much determines the direction the discussion takes after that. You only have a few sentences to raise the issue without raising defensiveness to such a height your discussion degenerates into argument straightaway.

This Loose Change Session focuses on starting a difficult discussion, raising tough topics and giving hard feedback in ways that are frank, fact-based and less defensiveness-raising. Topics we touch on include:

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Tough talks: anxieties and hazards

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Errors we make raising difficult issues

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3ANTIX – starting in balanced neutral

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5 footings for tackling tough talks

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Giving frank, fact-based feedback

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Conflict escalators & disarmers

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Tips to defuse difficult moments

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SPECIFIC model to plan tough talks

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5. Confronting CHANGE …preparing people for change and leading them through it

Coping with change where we have little control is confronting. Many feel cynical, overwhelmed, confused, deflated or change-fatigued. The way people respond to change is critical in determining how much, how well or even whether they’ll change at all. Many change efforts neglect the people side. Whatever shape change takes, people need help to prepare themselves personally and learn how to cope with it constructively.

This Loose Change Session looks at what you can do to prepare then lead people through change - to convert anxiety, denial and resistance into constructive change energy.  Topics we touch on include:

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Putting people at the centre of change

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Feeling change - the emotional side

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Changing mindsets – changing cultures

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PIECERS – 7 steps in leading change

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Getting engagement & commitment

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Powerful change conversations

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Dissecting reasons for resistance

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5-step process to challenge resistance

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6. Recreating CULTURE …strategies and steps for leading culture change

Culture matters because it impacts strategy, performance and behaviour. It’s the secret ‘X’ factor in change success. Leaders are often told ‘getting the culture right’ is the most critical facet to focus on for sustainable results. They’re acutely aware how constructive cultures generate positive performance energy and destructive ones drain it. But how do you recreate culture and where do you start?

This Loose Change Session looks at what makes up culture, what seems to work when it comes to renovating or recreating it and what’s involved in leading a culture change effort. Topics we touch on include:

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Culture – it’s components & concepts

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Constructive & destructive cultures

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Thinking culture - tacit assumptions

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CLEVER - 6 culture change dimensions

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8 phases for recreating culture

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Leading culture change: tips & traps

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Replacing rituals, beliefs & behaviour

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Developing a culture change plan

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