 |
|
|
|
|
Recommended Sites & Readings...
|
|
Australian Society for Organisational Learning |
|
|
Consortium for Emotional Intelligence Research in Organisations founded by Daniel Goleman, Richard Boyatzis and others has a wealth of research articles |
|
|
EQ at Work online is an excellent site with support tutorials |
|
|
Crucial Conversations (Kerry Patterson et al) |
|
|
Susan Scott's website (Fierce Conversations) |
|
|
Triad Consulting Group (Douglas Stone, Bruce Patton & Sheila Heen) has useful articles and resources on difficult conversations |
|
| The Change Management Learning Centre and BPR Online Learning Centre (Prosci, Quality Leadership Center, Inc) contain free online tutorials on change management and business process design, purchasable resource materials and links to other useful sites |
References & Recommended Readings:
Emotional
Intelligence:
|
Covey, Stephen R. (1989) The 7 Habits of Highly Effective People: Restoring the Character Ethic Melbourne, Vic.: Business Library. Glasser, William (1998) Choice Theory: A New Psychology of Personal Freedom HarperCollins Publishers New York Goleman, Daniel (1996) Emotional Intelligence: Why it can matter more than IQ Bloomsbury London Goleman, Daniel (1998) Working with Emotional Intelligence Bloomsbury London Goleman, Daniel (2006) Social Intelligence – New Science of Human Relationships Hutchinson His Holiness The Dalai Lama with Howard Cutler (2003) The Art of Happiness at Work Stodder Schutz, Will (1995) The Human Element: Productivity, Self Esteem and the Bottom Line, Jossey-Bass. Seligman, M. E. P. (1990). Learned Optimism New York: Knopf |
Conversations:
|
Argyris, Chris & Schön, Donald A. 1974, Theory in Practice: Increasing Personal Effectiveness, Jossey-Bass, San Francisco Harkins, Phil (1999) Powerful Conversations: How High Impact Leaders Communicate McGraw-Hill Patterson, Kerry, Grenny, Joseph, McMillan, Ron, Switzler, Al (2002) Crucial Conversations: Tools for Talking when Stakes are High, McGraw-Hill Patterson, Kerry, Grenny, Joseph, McMillan, Ron, Switzler, Al (2005) Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations and Bad Behaviour, McGraw-Hill Scott, Susan (2002) Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time, Viking Stone, Douglas, Patton, Bruce & Heen, Sheila (1999) Difficult Conversations: How to Discuss What Matters Most Penguin Books |
Learning Organisations:
|
Senge, Peter M., Kleiner, A., Roberts, C., Ross, R.B. & Smith, B.J. (1994) The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization, Doubleday, New York Senge, Peter M. Kleiner, A., Roberts, C., Ross, R.B. & Smith, B.J. (1999) The Dance of Change: The Challenges of Sustaining Momentum in Learning Organizations, Nicholas Brealey, London |
Change:
|
Backroad Connections Pty Ltd 2003, Approaches to Change Management for Flexible Learning (version 1.00), Australian Flexible Learning Framework Quick Guides series, Australian National Training Authority. This document can be accessed at: http://flexiblelearning.net.au/guides Handy, Charles 1996 Beyond Certainty: The Changing Worlds of Organisations, Arrow Business Books, London Hargrove, R. 1998, Mastering the Art of Creative Collaboration, McGraw Hill, New York. For a useful summary see King, Donnell (1999) ‘Robert Hargrove on Dialogue’ in Dialogue Digest at www.soapboxorations.com/ddigest Harvard Business Review Paperback (1998) Harvard Business Review: on Change, Harvard Business School Press, Boston, Mass. Katzenbach, Jon R., Beckett, F., Dichter, S., Feigen, M., Gagnon, C., Hope, Q., Ling, T. (1996) Real Change Leaders: How You can Create Growth and High Performance at your Company, Nicholas Brealey, London Kotter, John P. (1996) Leading Change Harvard Business School Press, Boston, Mass. Pasternack, Bruce A., & Viscio, Albert J. 1998 The Centerless Corporation: A New Model for Transforming your Organization for Growth and Prosperity, Simon & Schuster, New York Peters, Tom (1992) Liberation Management: Necessary disorganisation for the nanosecond Nineties Pan Books |
Leadership:
|
Katzenbach, Jon R. (1997) Real Change Leaders: How you can Create Growth and High Performance at your Company. Times Books. Goleman, Daniel (2002) The New Leaders: Transforming the Art of Leadership into the Science of Results Time-Warner Books Wheatley, Margaret J. (1994) Leadership and the New Science: Learning about Organisation from an Orderly Universe. Berrett-Koehler, San Francisco Heifetz, Ronald A. (1999) Leadership Without Easy Answers Harvard University Press |
Coaching:
|
Crane, Thomas G. (1998) The Heart of Coaching: Using transformational coaching to create a high-performance culture FTA Press, San Diego, Calif Eaton, John & Johnson, Roy (2001) Coaching Successfully Dorling Kindersley, London Whitmore, John (2002) Coaching for Performance: Growing People, Performance and Purpose, Nicholas Brealey, London Zeus, Perry and Skiffington, Suzanne (2000) The Complete Guide to Coaching at Work McGraw-Hill, Sydney Zeus, Perry and Skiffington, Suzanne (2002) The Coaching at Work Toolkit McGraw-Hill, Sydney Zeus, Perry and Skiffington, Suzanne (2003) Behavioural Coaching: Building Sustainable Personal and Organizational Strengths McGraw-Hill Sydney |
|
Copyright © 2004-08 The Change Forum | Privacy Policy | Contact Us | Recommended Sites & Readings |
