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…tools and tips to take the heat out of
hard talks and
deal more constructively with troublesome topics |
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Still
time to find out how to prepare for coping better with
contention and conflict… and turn your next difficult discussion into
constructive conversation TOWNSVILLE February 29 1-day fast-track
clinic on Tackling Tough Talks “A great day with useful
tools. Even the pre-read was of value.” Michael
M, TMR CALL 07-4068 7591 or Register ON-Line |
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Ü Preview
our 10 TOP TIPS for Tackling TOUGH TALKS… “I wanted to increase my skill levels in dealing with
difficult discussions both at work and personally and this was a very
informative workshop with some very good and useful tips. Bill presented the topic
very well and kept everyone engaged and focused.” Helen
M., Mackay Hospital and Health Service |
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Tackling TOUGH TALKS fast-tracks
our long-running Dealing with Difficult Discussions clinic.
It shows you how to take the heat out of hard talks
with the help of our unique 7-stage model backed-up
by a set of easy-to-use tools that can make a real difference when talks get
tense and feelings get fractious. In a safe environment, you’ll
learn how to: · Start
a difficult discussion and raise hard topics more easily · Use a 7-stage model to plan and structure
difficult discussions · Identify
and correct handling mistakes we make in them · Dissect
differences, comparing stories and defuse difficulties · Handle hostility
and deal with disruptive emotions · Adopt
a less confrontational way to resolve difficult issues ·
Reduce tension
and take the heat out of difficult moments · Practise
selected tools to handle difficult discussions better Course Outline on-line or download... Registration links follow… “Extremely
informative! This clinic provided me with a high level of self-awareness in
relation to my own behaviours I can apply to both professional and private
life. The methods you use are great. Thanks again, the workshop was really
helpful!” Nicole S., Community Housing |
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Also coming up in
TOWNSVILLE… |
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REGISTER NOW On-Line or by Email… Come along with a colleague… Reserve
2 places for less… Tackling Tough Talks 1-day clinic… General: Single
$473… 2 places $902 NFP/Schools: Single $440… 2 places $858 (Full Fee - $528
pp) ·
Small groups, average 6-8 (max 12) – a safe place to practise ·
Prices include GST… Payment on invoice within 14
days and prior to attendance ·
Subscribe* to be eligible for
discount or standard fee applies (Can do with registration) ·
Inclusions: Tuition, self-coaching Guide/Toolkit, Lunch and
refreshments ·
Venue: Seagulls Resort Townsville; Rydges Tradewinds Cairns ·
Timing: Session hours: 8.30 am - 4.30 pm each day “The
seminar really worked for me. I understand my own reaction to verbal attacks
a lot better now. Great work Bill – and your experience made it even better!”
Bergita S. Queensland
University Technology |
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Preview tips on difficult
discussions, performance conversations, emotional intelligence and teams in
our FactFiles, Articles and e-zine Newsletters on-line
at thechangeforum.com. Look
forward to working with you on topping-up your tough-talk skills – and
please pass this message on to colleagues and other contacts in your regional
networks who might be keen to get better at handling hard talks more
competently and confidently... |
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Cheers… Bill Cropper Director
- The Change Forum PS: If you don’t want to
receive further updates about our range of professional development offerings,
please see the remove-me option at the bottom
of this email. |
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See our full Course Directory for outlines of our current range of leadership & team
learning programs Call, Email or Enquire On-line All Change Forum programs also available for delivery In-House. |
Course FEE Includes • Self-Coaching
Toolkit • Lunch
& refreshments VENUE Central
location REGISTER ON-LINE or Phone, Fax or Email |
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>>>
Why not let others know... Please forward to
colleagues and
friends
>>> Subscribe
to our mail lists |
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You're receiving this email from The Change Forum because either you or someone else you know attended one of our learning programs or referred us to you as someone who'd be interested; a part of your organisation or equivalent organisation interstate has used our services; or you made an inquiry about our learning or consulting services. If you want to continue to receive notices of upcoming learning events in your region, free FactFiles on various facets of organisational leadership and change, subscribe to our E-Newsletters or get the latest leadership tool updates and other information from us – please, if you haven't done so already, click to confirm your interest or unsubscribe to no longer receive our emails. We respect your privacy and will not rent, resell or intentionally distribute your email address without your permission. |
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>>> To ensure receipt of future mailings, please add billc@thechangeforum.com to your approved senders list <<< © The Change Forum 2016 | W: www.thechangeforum.com | E: consult@thechangeforum.com | T: +61-(0)7-40687591 |
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