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EI Clinics for STAFF & Leaders

Presented by Bill Cropper
The Change Forum
TEL: 07-4068 7591

Emotions getting out of hand all too often or

moodiness making hard work of getting the job done?

5 SMART EI practices to improve your relationships, manage moods and work better with others…

1-day coaching clinic for all Staff

Working with Emotional Intelligence

 “EI at Work made me feel stronger as a person in working with others, helped me recognise and understand my feelings, how I portray emotions towards others and how it affects my work relationships. It helped me learn how to deal with my emotions so I can effectively deal with others and my work relationships.” 

Bronwyn M, Dept of Communities

MACKAY May 4  ~  TOWNSVILLE April 22

MT ISA May 11  ~  BRISBANE May 13

ò See our Article on Finding Feelings and how to express them appropriately at work


This lively, fun and interactive 1-day seminar for all Staff shows what EI is, why it matters for constructive relationships and how it can influence your level of job satisfaction and your approach to work. It explores emotional self-management and being a good team player and demonstrates how to apply 5 essential EI practices to improve relationships, manage moods and work better with others. You’ll learn about:

¡  Identifying the impact emotions have on you and your work ability

¡  Using techniques to take control of your feelings and responses to others at work

¡  Managing your moods and controlling negative emotions

¡  Coping better with stress, pressure and the demands of change

Do you want to cope more confidently with contentious conversations?

ò See our Ten Top Tips to Tackle Tough Talks

Dealing with Difficult Discussions

Brisbane April 14-15

Cairns April 21-22

Mackay May 5-6

Sunshine Coast May 16-17

Hervey Bay May 30-31

Townsville June 6-7

“Very well-presented program. I learned an incredible amount about how to have difficult conversations without making things worse and approach them in a calmer, productive way.”

Lesley W. Gold Coast Health

Outline & Registration On-line

…also In-house on request…

or through individual coaching

¡  Getting along better with others and how to deal better with difficult moments

¡  Emotional self-responsibility: how you own your feelings and impacts you have on others

“If you ever have a chance to do this course, grab it! I was initially worried it might be too touchy-feely, but this wasn’t the case. I loved the non-threatening way you ran the course and the range of visual aids and variety of presentation styles used was a nice mix of talk, discussion, group exercises… And the guide? Wow, this is a great resource!”  Judy S, The Cathedral School

Course Features...

¡  Complete the 5-SMARTS EI Quiz to track your emotional habits & what you need to work on

¡  Practise tools to take control of your feelings, exercise emotional self-control and get along better

¡  Comes with a 100-page self-coaching Guide with 20 tools to help you relate with more EI at work


Register NOW or Call 07-4068 7591


Do you know others who might be interested in ways to better manage emotions, stress and relationships at work?

Why not come along with a colleague and practise the tools together back at work…

REGISTER NOW On-Line or by Email

Small group environment… Attend with a friend for less…

1-day STAFF clinic:   [Full Fee (GST inc):  $528pp]

           General:   Single $473 or $902 for 2…     NFP/Schools:   Single $440 or $858 for 2

2-day clinics:  [Full Fee (GST inc):  $858pp]

           General:   Single $792 or $1540 for 2…   NFP/Schools:   Single $693 or $1342 for 2

·        Small groups, average 6-8 (max 12) – a safe place to practise

·        Prices include GST… Payment on invoice within 14 days and prior to attendance

·        Subscribe* to be eligible for discount or standard fee applies (can do with registration)

·        Inclusions: Tuition, comprehensive self-coaching Guide, Lunch and refreshments

·        Venue: Rydges Tradewinds Hotel, Cairns; Seagulls Resort, Townsville

·        Timing: 8.30 am – 4.30 pm each day

Register On-line,  EMAIL completed form  or CALL 07-4068 7591

Subscribe or Connect for updates and free downloads

For background articles and tips on emotional intelligence see Why EI Matters on-line for links to our information FactFiles and CC E-News e-zine back-issues on the subject of emotional intelligence.

Look forward to working with you and your emotions at one of these practical and down-to-earth clinics   and please feel free to forward this message to colleagues and staff who might be interested in ways to better manage emotions, stress and relationships at work.

Of course, if you don’t want further updates about our range of professional development offerings, please see the remove-me option at the bottom of this email.



Bill Cropper

Director - The Change Forum


Bill Cropper - Director






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555

See our full Course Directory

for outlines of our current range of leadership & team learning programs

Call, Email or Enquire On-line

All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

VENUE Central location


or Phone, Fax or Email


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