Recharge your conflict-navigation skills…

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DEALING with DIFFICULT DISCUSSIONS

        Presented by BILL CROPPER

      Call, Email or Register On-Line
               Tel: 07-40687591
     Web: www.thechangeforum.com
     =====================
Cope more confidently with uncomfortable conversations…

Deal with disruptive emotions... Stay even-minded & solution-focused

CAIRNS MARCH 30-31 ~ TOWNSVILLE MAY 30-31

BRISBANE MARCH 16-17

HERVEY BAY FEB 23-24 ~ TOOWOOMBA MARCH 9-10  

Join us for an in-depth 2-day workout on tools and steps to help take the heat out of hard talks and turn destructive confrontation into constructive conversation

“Well worth it. Glad I attended. Beneficial to reflect on how to raise difficult issues and reach resolutions. Learning practical and proven tools relevant to ‘real life’ situations very empowering.” Hamish T. Reef HQ


We all need ways to handle hard talks. And it can be hard work at times.

We like to think we can do it with a bit of balance, in a way that clarifies understanding, resolves issues and restores relationships. Yet fewer of us manage to achieve this with the composure we’d like!

Dealing with Difficult Discussions delves into what’s really going on when talks get tense. It tests out ways to take some of the heat out of hard talks and resolve differences mindfully, using a unique 7-Stage Roadmap and easy-to-apply conversation tools that can really make a difference in most challenging conversational situations you face.

Usually, the last thing we feel like doing in a difficult discussion is connecting with the other person

…especially if they (or you) are busily disconnecting by being blaming, disapproving, acrimonious or even abusive. But that’s often exactly what’s needed: finding common ground, reaching shared understanding, truly listening, being curious and suspending judgment – all crucial connectors for resolving contentious or uncomfortable moments.

>>> Read more about Staying Connected in difficult conversations...

Other Clinics coming up soon…


7 Practices of EI Leaders

Refresh your capacity to better manage yourself and connect more effectively with the people you lead

BRISBANE March 1-2

HERVEY BAY March 23-24

TOWNSVILLE May 22-23

CAIRNS May 25-26

Positive Performance Conversations

How to use future-focused conversations to encourage & support

BRISBANE February 27

TOOWOOMBA March 15

TOWNSVILLE March 27

CAIRNS May 24

Building Conversational Confidence

Overcome anxiety and engage more positively in conversations

BRISBANE March 3

TOOWOOMBA March 8

CAIRNS March 29

TOWNSVILLE May 29

Don’t let your conversational challenges cloud your success in 2017!!

Increase your chances of achieving more constructive outcomes with our set of simple-to-use tools and proven process!

Dealing with Difficult Discussions

CAIRNS MARCH 30-31   TOWNSVILLE MAY 30-31

HERVEY BAY FEB 23-24  TOOWOOMBA MARCH 9-10  BRISBANE MARCH 16-17

Subscribe and pay less… Come along with a colleague and save more!

Course Outline & Registration details on-line

“Fantastic and very beneficial. The course provided information I can use not only in the workplace but also in my personal life. Bill kept us active both days with hands-on activities and case-studies which were a great way of keeping participants engaged, and the workbook is fantastically detailed – very handy for future reference. Thanks again for a great 2 days.” Jamie K, Community Housing

YES! Register me NOW!

…or Enquire about an In-House program for your leader group or team

Individual and small group coaching on request

For other programs & dates check our on-line Course Calendar for updates

Look forward to working with you or your staff at one of our practical, down-to-earth clinics – and please forward this message on to others you know who might also be keen to lift their conversational leadership to the next level.

Cheers…

Bill Cropper

Bill Cropper Director

The Change Forum

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+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555

billc@thechangeforum.com

www.thechangeforum.com

See our full Course Directory

for outlines of our current range of leadership & team learning programs

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All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

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