Learning Solutions for Leadership & Change
What we Do...
Our Programs
Course Calendar
Change Services
Culture Change Services
Working Better Together
Coaching Leaders
Who we Are
Contact Us
Register Here



Attend a Change Forum Coaching Clinic

Positive Performance Conversations


Subscribe to

our Mailing List


& FactFiles



Books & Toolkits ~ Expression of Interest...

Many of our clients over the years have asked about purchasing our Learning Guides and self-coaching Toolkits independently of our workshops.  We are now preparing a selection of these to be offered for purchase on-line.  Both electronic and printed copies of the books will be available.

The first  book to be offered will be our Guide to Positive Performance Conversations.  If you'd like to purchase a copy when released -- in either PDF or printed format -- please complete the following form to let us know about your interest.

About Positive Performance Conversations:

Dealing with poor performance, as most leaders will tell you, is one of the most commonly avoided and widely feared species of difficult discussions. It’s not identifying performance issues that’s the obstacle. It’s raising defensiveness - giving difficult feedback to people where their reaction is emotionally volatile, and the conversational course you chart, unpredictable. 

Conventional performance conversations centre on ‘constructive criticism’ but criticism is still criticism. Positive Performance Conversations works on a simple principle: focus on future positive performance rather than past negatives. Focusing less on what's wrong and more on what’s expected is far less likely to trigger defensiveness. It creates a very different emotional climate where people are far more likely to hear what you have to say.

This program and its supporting Guidebook cover specific steps and conversational tools that will make tough performance conversations easier and the feedback you have to give more ‘sayable’ and ‘hearable’.

Attending a Positive Performance Conversations coaching clinic:

This 1-day practical program is a special extension to our popular Dealing with Difficult Discussions clinic.  It shows you a stepped approach and a number of carefully-crafted conversational formulas to help you feel more comfortable and competent in delivering difficult feedback and dealing with low performers. 

If you choose to buy the Guide first then come along later to the coaching clinic, a discounted workshop fee will apply.

And in the meantime... Download a copy of our CC E-NEWS e-zine Issue #13 for some background articles, tips and a few techniques to try out.

If there are a number of people in your organisation keen to attend a particular program, you might find it worthwhile to have the program presented in-house at a time to suit your team.  To find out about in-house program delivery, please go to our In-House Enquiry page to let us know about your interests and needs... >>>


   To Express Interest in purchasing a Book...

...please complete this form or contact us as below.  This is not a formal Order -- full details on prices and payment options will be provided before asking you to complete your Order.  By completing this form you are ensuring you will be included in the first 50 purchasers to be offered a SPECIAL introductory discount...


[Items marked * are required information]

[FrontPage Save Results Component]

Please record my interest in purchasing Learning Guides...


When available, I would like to purchase:


                                      [Use Ctrl key to make multiple selections]

Number of copies you anticipate purchasing...      

Preferred format (can be changed later)…*   

I found out about this offer through…* 

If available, I would attend a workshop on this topic at… 

I prefer programs of this duration...* 

Other change, leadership or teambuilding topics I would like to buy a book about include…

Here are my Details…

First Name:*

Last Name:*  




BH Tel:*






Organisation: *


Postal Address:


Please ADD ME to your mailing list for news and updates… 

[You will be able to unsubscribe at any time]


Any Comments you'd like to add?

Thank You for your interest...

We will contact you as soon as the book is available for on-line purchase





Or Contact us Direct...

Call The Change Forum  on  Tel: 07 – 4068 7591

or Bill Cropper - Director  on  Mob: 0429 – 687 513



Back to Top

Home Up Next


Copyright © 2018 The Change Forum  |  Privacy Policy  |  Contact Us  |  Recommended Sites & Readings  |  Site Map